PRIVACY POLICY

1. DATA CONTROLLER

The person responsible for the processing of personal data collected on this website asbestosremovalistbrisbane.com is:

Owner: Pio Pamplona
Business Name: Asbestos Removalist Brisbane
Address: 158 Elizabeth Avenue, Clontarf QLD 4012, Australia
Email: info@asbestosremovalistbrisbane.com

Hereinafter referred to as “The Website Owner.”

2. LEGAL FRAMEWORK

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this Website, you agree to the collection and use of information in accordance with this Policy.

3. PERSONAL DATA COLLECTED

The Website may collect the following types of personal information:

a) Contact & Quote Forms

  • Name
  • Email address
  • Phone number
  • Property address (if provided)
  • Service details

Purpose:
To respond to inquiries, provide quotes, schedule inspections, and deliver asbestos removal services.

Legal Basis:
Pre-contractual and contractual relationship.

b) Service Requests

  • Name
  • Address
  • Email
  • Phone number

Purpose:
To provide contracted services and manage customer communication.

Legal Basis:
Contractual obligation.

c) Marketing & Newsletter (If Applicable)

  • Name
  • Email

Purpose:
To send promotional offers, service updates, and company communications.

Legal Basis:
User consent.

Users may unsubscribe at any time using the link in the email or by contacting us.

d) Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site

Purpose:
Website analytics, marketing performance, and user experience improvement.

The Website is not intended for individuals under 16 years of age. The Website Owner assumes no responsibility for data submitted without parental consent.

4. HOW WE USE PERSONAL INFORMATION

Personal data is used strictly to:

  • Respond to service inquiries
  • Provide quotes and schedule services
  • Improve website functionality
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Manage customer relationships

We do not sell personal data.

5. DISCLOSURE OF PERSONAL INFORMATION

Personal information may be shared with trusted third-party providers when necessary to:

  • Deliver services
  • Process communications
  • Operate the Website
  • Conduct advertising campaigns
  • Comply with legal requirements

All service providers are required to maintain confidentiality and comply with applicable privacy regulations.

6. THIRD-PARTY SERVICES AND DATA PROCESSORS

The Website may use the following services:

Google Analytics

Used to analyze website traffic and user behavior.

Data collected may include:

  • IP address
  • Device information
  • Browser type
  • Pages visited

Google Privacy Policy:
https://policies.google.com/privacy

Users may opt out:
https://tools.google.com/dlpage/gaoptout

Google Ads

Used for online advertising and remarketing.

Google may use cookies to:

  • Deliver personalized ads
  • Measure ad performance
  • Track conversions

Google Ads Privacy Policy:
https://policies.google.com/privacy

Meta Pixel (Facebook Pixel)

Used to measure advertising performance on Facebook and Instagram.

Meta may collect:

  • IP address
  • Device data
  • Website interaction data

Meta Privacy Policy:
https://www.facebook.com/privacy/policy/

Users can manage ad preferences in their Meta account.

CRM Systems

A CRM platform may be used to:

  • Store inquiries
  • Manage customer communication
  • Track service requests

Data stored may include:

  • Name
  • Email
  • Phone number
  • Service information

Email Marketing Platforms

Used to send newsletters and promotional emails.

Users can unsubscribe at any time.

7. COOKIES POLICY

This Website uses cookies and similar technologies to:

  • Ensure website functionality
  • Analyze traffic
  • Improve user experience
  • Support advertising and remarketing

Types of cookies used:

  • Essential cookies
  • Analytics cookies
  • Advertising cookies

Users may disable cookies in their browser settings.
Disabling cookies may affect certain functionalities.

8. INTERNATIONAL DATA TRANSFERS

Some third-party providers (such as Google and Meta) may process or store data outside Australia.

By using this Website, users consent to such transfers subject to appropriate safeguards.

9. ADVERTISING & REMARKETING

The Website may use remarketing services to advertise to previous visitors across third-party platforms.

Third-party vendors use cookies to serve ads based on previous visits.

Users can opt out via:

Google Ads Settings:
https://adssettings.google.com/

Meta Ad Preferences:
https://www.facebook.com/adpreferences

10. DATA RETENTION

Personal data is retained:

  • As long as necessary to provide services
  • As required by Australian tax and legal obligations
  • Until the user requests deletion (where applicable)

Marketing data is stored until the user unsubscribes.

11. USER RIGHTS

Under Australian privacy law, users have the right to:

  • Access their personal information
  • Request correction of inaccurate data
  • Request deletion where legally permissible
  • Withdraw consent for marketing communications

Requests may be sent to:

📧 info@asbestosremovalistbrisbane.com

We will respond within a reasonable timeframe.

12. SECURITY MEASURES

The Website Owner implements reasonable technical and organizational safeguards to protect personal data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of online transmission is 100% secure.

13. THIRD-PARTY LINKS

The Website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Users are encouraged to review their privacy policies.

14. CHANGES TO THIS POLICY

The Website Owner reserves the right to modify this Privacy Policy at any time.

Updates will be published on this page with a revised effective date.

15. APPLICABLE LAW

This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 (Cth).

Any disputes shall be subject to the jurisdiction of the courts of Queensland, Australia.